Help Centre
Everything you need to create, animate, and ship your mascots.
Getting Started
Create your mascot
Describe it: Tell us what you want — "a friendly fox wearing headphones" — and our AI generates four unique options. Or scan a website: Paste a URL and we'll design mascots that match your brand colours and personality. Each generation costs 5 credits and takes about 15–30 seconds.
Understand credits
New accounts get 30 free credits to start. Generating a mascot set costs 5 credits, animating costs 20 credits (5-second clip) or 40 credits (10-second clip), and refinements cost 5 credits each (your first refinement is free!). Need more? Grab a credit pack or subscribe on the Pricing page.
Animate your mascot
Open any mascot from your dashboard, pick an animation preset (wave, dance, celebrate, and more), then hit Animate. Your animation will be ready in 5–8 minutes. Download in any format — WebM, APNG, MP4, MOV, or spritesheet.
Animation Formats
Every animation is available in multiple formats. Pick the one that fits your platform:
| Format | Best For | Transparency | File Size |
|---|---|---|---|
| WebM | Android, Chrome, web | ✅ Alpha | Small |
| APNG | iOS, Safari | ✅ Alpha | Medium |
| MP4 | Social media, video editing | ❌ No | Small |
| MOV (ProRes) | Professional video editing | ✅ Alpha | Large |
| Spritesheet | Game engines, custom animation | ✅ Alpha | Medium |
Integration Examples
import { Image, Platform } from 'react-native';
const mascotSource = Platform.select({
android: require('./mascot-wave.webm'),
ios: require('./mascot-wave.apng'),
default: require('./mascot-wave.webm'),
});
export function Mascot() {
return (
<Image
source={mascotSource}
style={{ width: 200, height: 200 }}
resizeMode="contain"
/>
);
}<!-- WebM for Chrome/Android, APNG fallback for Safari/iOS -->
<picture>
<source srcset="mascot-wave.webm" type="video/webm" />
<img src="mascot-wave.apng" alt="Mascot waving" width="200" />
</picture>
<!-- Or use a video tag for more control -->
<video
autoplay loop muted playsinline
width="200" height="200"
poster="mascot-static.png"
>
<source src="mascot-wave.webm" type="video/webm" />
<source src="mascot-wave.mp4" type="video/mp4" />
</video>// 1. Import your spritesheet PNG into Assets/Sprites/
// 2. Select the texture → Inspector:
// - Sprite Mode: Multiple
// - Pixels Per Unit: 100
// 3. Open Sprite Editor → Slice → Grid By Cell Count
// - Set columns & rows (included in download metadata)
// 4. Create Animation from sliced sprites:
// - Select all frames → drag into Scene
// - Unity auto-creates an Animation clip
// To play via script:
Animator anim = GetComponent<Animator>();
anim.Play("mascot-wave");Frequently Asked Questions
Still stuck?
Email us at david@softfocusapps.com and we will get back to you within 24 hours.
Contact Support